EN-15838 › Customer Contact Centres, Requirements for Service Provision

EN-15838 - 2010 EDITION - CURRENT -- See the following: BS-EN-15838 DIN-EN-15838



Customer Contact Centres, Requirements for Service Provision


To find similar documents by classification:

03.080.30 (Services for consumers Including hotels, restaurants, washing, cleaning, removals, funerals, etc. Transport services and costs, see 03.220 Consumer information, see 97.020)

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Document Number

EN-15838

Revision Level

2010 EDITION

Status

Current

Publication Date

Feb. 1, 2010