DIN-EN-15838 Customer Contact Centres - Requirements for Service Provision

DIN-EN-15838 - 2010 EDITION - SUPERSEDED -- See the following: DIN-EN-ISO-18295-1 DIN-EN-ISO-18295-2
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Customer Contact Centres - Requirements for Service Provision


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Document Number

DIN-EN-15838

Revision Level

2010 EDITION

Status

Superseded

Publication Date

Feb. 1, 2010