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This European Standard specifies requirements for making declarations with regard to the quality of performance of a goods transport service. It is intended to establish a means whereby service providers can set out specific data with regard to the performance criteria relevant to the service being provided that will enable shippers/packers to adequately plan their requirements and to meet their obligations under the packaging and packaging waste directive. This European Standard does not specify standards of performance. Annex A provides an example of a suitable form of declaration.