ISO-22483 › Tourism and related services - Hotels - Service requirements

ISO-22483 - 1ST EDITION - CURRENT


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This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.

The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

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To find similar documents by classification:

03.080.30 (Services for consumers Including hotels, restaurants, washing, cleaning, removals, funerals, etc. Transport services and costs, see 03.220 Consumer information, see 97.020)

03.200.01 (Leisure and tourism in general Including outdoor events management, tourist information offices, tourism services, hotels, etc.)

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Document Number

ISO 22483:2020

Revision Level

1ST EDITION

Status

Current

Publication Date

April 1, 2020

Committee Number

ISO/TC 228