BS-EN-13816 › Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement

BS-EN-13816 - 2002 EDITION - CURRENT -- See the following: DIN-EN-13816


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Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement

Keywords

Transportation;Performance;Logistics;Quality management;Quality;Passenger transport

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03.220.01 (Transport in general)

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Document Number

BS EN 13816:2002

Revision Level

2002 EDITION

Status

Current

Publication Date

May 10, 2002

Page Count

40

ISBN

0580396894

International Equivalent

EN 13816:2002

Committee Number

SVS/11