BS-8477 › Code of practice for customer service

BS-8477 - 2014 EDITION - CURRENT
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Code of practice for customer service

Keywords

Delivery;Information exchange;Personnel;After-sales services;Commercial documents;Quality auditing;Consumer-supplier relations;Management;Ordering;Consumers;Quality management;Performance;Selling

To find similar documents by classification:

03.080.30 (Services for consumers Including hotels, restaurants, washing, cleaning, removals, funerals, etc. Transport services and costs, see 03.220 Consumer information, see 97.020)

03.100.99 (Other standards related to company organization and management)

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Document Number

BS 8477:2014

Revision Level

2014 EDITION

Status

Current

Publication Date

Jan. 31, 2014

Page Count

28

ISBN

9780580805431

Committee Number

SVS/0